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Shipping & Returns

  Returns Policy

 

 You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  In all cases please Contact Us for a Returned Merchandise Authorization Number before shipping any item back to us.

 

 

 

 We physically inspect each item for defects and damages before packing for shipping. All claims for breakage will be treated as an insurance claim so it is important to keep all shipping and packing materials until notified.

 

 

 

 We will work to insure all problems are resolved as quickly as possible.



If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the United States. When you place an order, we will send you a tracking number by return e-mail.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.